My letter to Westpac about a PayPass debit card


Got a replacement bank card in the mail today with PayPass. For those interested, here is my letter I sent to Westpac this morning!

Sean Livingstone
Bank Manager, Westpac Surry Hills
547 Crown St
Surry Hills NSW 2010

Dear Mr Livingstone,

Replacement card without PayPass

I recently received a replacement Debit MasterCard in the post. Unfortunately, I was disturbed to read this in the welcome letter:

Your new Westpac Debit MasterCard with PayPass has arrived

Your current Westpac Debit MasterCard is due to expire at the end of the month, so we’re plaesed to present you with its replacement which now includes the security of CHIP technology and the added convenience of the latest in contactless payment technology.

As an IT student and developer with experience in wireless technolgies, I have informed and severe reservations about bank cards with embedded antennas, let alone one that’s tied to my daily checking account.

I would like to request a new replacement card without the SmartPay antenna, as you issued me with previously. Otherwise, I suppose a delicate scalpal job to sever the antenna from the CHIP may be in order.

I appreciate your understanding,

Ruben Schade

For some reason I got into the habit years ago of using Kallen to hold legal letters. I think it started with this in 2009!

Author bio and support


Ruben Schade is a technical writer and infrastructure architect in Sydney, Australia who refers to himself in the third person. Hi!

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