So I finally got my new photo card yesterday from the RTA, or RMS, or whatever they’re calling themselves thesedays. Email from earlier today:

Dear Customer,

You have recently provided your details to sign-up to Online Services.

To get started, go to and log in using the details below.

Once logged in, you’ll be asked to create a new password and update all your account details.

Clicking the link took me to the generic homepage for the NSW Road and Maritime Services. Logging in with these provided details:

The details you’ve entered are not consistent with our records. Please check your details and try again.

For my American readers, this is my state government’s equivalent to your DMV. Sounds like we haven’t figured out things much better than you all have.