Detailed information about Telstra’s customer accounts – including usernames and passwords – has been found to be sitting on the open web for anyone to access via a Google search. ~ Sydney Morning Herald

Inexcusable. No database should be storing passwords as plaintext. If people forget their passwords, they should be reset.

No doubt we'll read a press release saying they've learned a lot from their mistake, and have changed their system. Here's hoping they do learn from it, and implement some basic security protocols. They can start by ditching their revised coloured logos and going back to their retro orange one. It looks more serious, and classy.