Spam about emotional intelligence


I got an email this morning describing a new management course. It was a bit eye opening:

Emotional Intelligence (EI) is now widely recognised as the fundamental quality of effective leadership and management.

Delegates explore topics that fall under the two main areas: social awareness and social facility. Within these two areas a range of EI competencies are explored such as empathy, attention, rapport building, understanding others, influencing, acting and more.

The course provides a series of exercises that helps delegates to practice communication skills by focusing on specific EI competencies.

You’d think wanting to be a good human would be sufficient, but I’m also not surprised courses like this need to exist. The problem is, are the people who need the training receptive to it?

I thought the ethics courses I did at university were excellent, but most of us were already primed for thinking about the impact of what we do. A vocal minority dismissed them as being a waste of time, which for them was likely accurate. I know one of those people now has a senior management position.

Author bio and support


Ruben Schade is a technical writer and infrastructure architect in Sydney, Australia who refers to himself in the third person. Hi!

The site is powered by Hugo, FreeBSD, and OpenZFS on OrionVM, everyone’s favourite bespoke cloud infrastructure provider.

If you found this post helpful or entertaining, you can shout me a coffee or send a comment. Thanks ☺️.