The Verge—with apologies to my French readers—has a tech flop retrospective for the last decade. Adi Robertson’s point #9 should have been the first one:
Privacy. Back in 2010, Facebook CEO Mark Zuckerberg caused a minor uproar by suggesting that privacy was passé, but insisted he’d been misconstrued. And yes, the US government had implemented a sweeping wiretapping program in the wake of 911 — but its legal violations were supposedly in the past. The following decade, unfortunately, didn’t bear these reassurances out. We soon learned the NSA was conscripting phone and internet companies to spy on the entire country. Our lives were monitored through smartphones, home surveillance equipment, online DNA databases, and everyone from credit card companies to the DMV selling records of our behavior. People still care about privacy — but it’s harder than ever to come by.