Tweeted from earlier today:

I’m coining a new term (you heard it here first). #PIE AKA #ProactiveInformationExchange to share knowledge to prevent #ShitHittingFans

I'm already used to PIE standing for something else, but I nonetheless wholeheartedly support this term and what it stands for. I'd attribute ~60% of the problems I've had in IT to poor communication, or lack of it.

You read it here… second.