A Soup.io kitchen for Pownce users

Internet

Soup welcome and import page for Pownce users
Soup welcome and import page for Pownce users

Sorry for the downright awful heading, it was the best I could come up with having not slept for 48 hours. You know how it is.

I've been telling friends stranded in lifeboats with their exported data after the sinking of Pownce (all three of them!) to grab themselves a Twitter account, add me and join in the never ending fun conversations. Unfortunately as far as I know Twitter doesn't include an option to import previous messages you might have exported from Pownce. If it were me I wouldn't mind, I talk far too much anyway… this is an undisputed fact. Why even these last two sentences have been completely superfluous and unnecessary. Make that the last three sentences.

An alternative is the alternative rich microblogging site Soup.io which has created an import feature specifically for former Powncers. From their Updates account:

Last week, Pownce surprisingly gave their users two weeks notice – they’re shutting down the service on December 15 after having being acquired by SixApart.
We’ve built this migration tool to offer abandoned Powncers a new home. We even added another post type to be able to properly import everything.

Their easy to remember http://www.soup.io/pownce page has the importer. As far as I can tell, you don't even need to be logged in or have an account at all, pretty nice. They're also accepting feedback.

I created a Soup.io account, but as of yet I haven't used it for anything. I absolutely applaud them though for bucking the trend with Web 8.0 businesses or whatever version they're up to yet by using a name that's SPELLED PROPERLY. Even in 1997 I was worried about the name "Rubenerd" being a concatenation of Ruben and Nerd, but at least that's not just misspelled for the sake of being misspelled.

See I think that's why Pownce failed, "Powncers" just doesn't sound as cute as "Twitterers" or "Tweeters". If you're a Soup user, does that make you "Souper duper?". I think I'll soup now. STOP NOW, I meant to say I think I'll stop now. Pownce.


Stop blaming Microsoft for cybersecurity woes?

Software

Often by reading just the headings for blog posts themselves I'm amply alterted to current issues and news stories from the likes of the Australian ABC, Channel News Asia and CNET which just choose to syndicate small samples of their posts rather than the whole post. When I read that "Australian Minister for Communications is a dolt" or "Clinton chosen for Secretary of State" everything else is really just filler.

Today though while reading the headings from various news sources, I was instructed by Jon Oltsik from the Enterprise Strategy Group in my CNET news feed to "Stop blaming Microsoft for cybersecurity woes."

"Painful" would be the word I would use to describe his story, which is a shame because he starts out great with his first two paragraphs. He instructs those who are thinking of cutting back on security during these difficult economic times to read the latest CSIS report and realise that as we build more infrastructure around the internet we're introducing more vulnerabilities which are ripe for attacks. He echoes his tagline "information security is far worse than you think.". I completely agree, security is too critical an area to cut back on even during tougher times.

Unfortunately, I think he starts to slip in paragraph three:

[…] I humbly submit an additional requirement to the security community: it is time to stop blaming Microsoft for the sorry state of cybersecurity. Now, I realize that this is a rather controversial request, but I think the time has come.

It certainly is a controversial request sir! Conveniently for me he's broken up his argument into three easy bullet points, which I will address in order. Why does he think we should ease off of Microsoft?

Security through obscurity
A basic Security 101 mistake

1. It’s a numbers game. Microsoft’s success makes it a target–no other platform has nearly as many systems connected to the Internet. The fact is that if Linux, Macs, or UNIX systems dominated the Internet, they’d be under pervasive attack, too. Would we be better or worse off? Who knows?

This argument is so old and has been so thoroughly debunked so many times, it was cringeworthy reading it here. While it is true there are more Windows clients, "UNIX" machines do in fact dominate the internet: more pages are served under open source projects such as Apache from Unix-like systems than Windows servers with IIS, and yet these Unix-like servers suffer far fewer vulnerabilities, and the ones they do suffer from are generally far less destructive when taken advantage of. So much for the market share argument.

If we play along though and assume for the sake of his argument that market share is responsible for Windows being more vulnerable, doesn't that then translate into a greater responsibility for Microsoft which they've failed time and time again to deliver on? Why were they so lax about this for so many years when they knew they were a primary target?

Windows is a flawed system regardless of their market share.

Reductio ad Absurdum argument

2. It’s unproductive. I really don’t understand what anyone hopes to accomplish by blaming Microsoft. Should governments single out Microsoft for some type of special security threshold? Should Windows systems be kicked off the Internet? There is plenty of blame to go around beyond Microsoft, so singling it out accomplishes nothing.

I suspected what this point was but couldn't remember the phrase, fortunately Penguinisto mentioned it in the feedback section. Reduction to the absurd attacks are dangerously close to strawmanning and don't achieve anything.

Microsoft does deserve to be singled out because desktops and servers running their software are responsible for the single largest source of security problems online, in a higher percentage than their market share would explain away. This isn't a case of being unproductive, it's the exact opposite. Microsoft needs to be held accountable given their previous performance, just as every other major player in every other industry needs to be.

Nobody is suggesting we unplug every Windows machine online by building giant radioactive zombies to trawl through every household. See how ridicules arguments get us nowhere?

"Security isn’t claimed, it’s proved"
– Bruce Schneier

3. Microsoft is actively addressing past security shortcomings. Think what you will about the security of Microsoft products, but few other companies have done more to improve their software security development, employee training, and testing processes than Microsoft. Microsoft is also taking its Secure Development Lifecycle to others through its SDL Pro Network partners like Security Innovation. In fact, Redmond even contributed to the CSIS report, Microsoft Corporate Vice President of Trustworthy Computing Scott Charney is one of the CSIS co-chairs.

To use a colourful phrase from my grandfather, even if it took Microsoft this long to get their arses into gear, it is clear Microsoft is actively addressing security problems. Despite this though and your laundry list of examples, what they still lack is results.

I've been saving this topic for another post, but in brief what Microsoft really needs to do is admit to everyone that the Windows codebase has become unmanageable with disastrous results, and start fresh. Projects like ReactOS have shown it is possible to create a compatible system that's clean and lightweight, and Apple has proven you can emulate existing systems inside new ones while people migrate.

Instead of developing all the cruft, features nobody wants or uses and tacky eye candy, Microsoft needs to be addressing the problems of the NT architecture itself. I have every confidence that Microsoft is capable of this; what they lack is direction. In the meantime they can continue to be claiming progress, and people wise to them will continue to point out otherwise.

As for the order posed in the title by Mr Oltsik, we have sufficient needs and sufficient evidence to continue to blame Microsoft for their responsibility and failings in our current cybersecurity woes. What won't get us anywhere sir is putting our hands over our ears and pretending they shouldn't be.


An involved Optus customer support debacle

Hardware

The Optus iPhone advertisement page
The Optus iPhone advertisement page

It seems I've been doing a lot of these real world experience type of posts over the last few days. Eventually I'll have a positive one to report on!

Given I'm going to Singapore on Friday, I've been going through a check list of things to do. One of these things was to find out whether my iPhone was locked to Optus (my mobile phone company) and if so whether or not it was possible to unlock it before I left so I could swapin my SingTel SIM card when I get there.

The first thing I did was venture to an Optus store this morning and ask the above questions while I was in the city. I was told Optus does lock its handsets (crap) but fortunately because I'm on a post-paid plan it's free to unlock for the first six months. When I asked them to it for me though, the assistant hurried away and came back with a scrap of paper and a phone number. For some reason though they couldn't do it for me at the shop, I had to call this number and have it arranged. I was going to ask why they couldn't just do it at the shop, but I remembered the golden rule with dealing with phone companies: common sense isn't allowed to enter into your reasoning!

So this afternoon I got back home, sat down and called the number she had labelled as "Post Paid Customer support". I was presented not with a simple "Dial 1 for us to pretend to give a crap, Dial 2 for lip service" menu system or even a human being, but rather one of these new voice recognition systems. This is called "Progress"

Optus Please say in a few words what you’re calling about.
Me Unlocking a handset
Optus You’re enquiring about a PIN Number. Is this correct?
Me No
Optus Please say in a few words what you’re calling about.
Me Unlocking a mobile phone
Optus You’re enquiring about a PIN Number. Is this correct?
Me No
Optus [Lip service … condescending instructions on how to talk]
Me Cancel cancel cancel grilled cheese sandwich
Optus Are you calling about a mobile, landline or internet service?
Me MOBILE!
Optus You are calling about a mobile, is that correct?
Me Yes, that is what I said!
Optus Are you an existing customer or a new customer?
Me EXISTING! If I were a new customer, you would have lost my business already with this stupid…
Optus I’m sorry I didn’t understand that. Are you an existing customer or a new customer?
Me EXISTING!
Optus Are you post paid or pre paid?
Me POST PAID! (how long is this ordeal going to last?)
Optus Are you calling from the line you’re inquiring about?
Me Unfortunately for me, yes
Optus And what are you calling about? [presents 800 different options which you have to listen through]
Me Technical support!
Optus Please hold…
Me Yeah, you’d like that wouldn’t you

When I was finally put through to a human being, he was very friendly and pushed my paperwork through to get my handset unlocked so I could use it overseas. What I want to know is why I had to go through an electronic Mr Ed first. The number was also clearly not "Post Paid Customer Support", otherwise I wouldn't have been asked any of these questions in the first place!

Lift your game Optus. When you're in such a low position to start off with, it shouldn't be too hard to improve.


Pownce exported me a 404 error screen

Internet

The Pownce export notice on the Settings page
The Pownce export notice on the Settings page

Last week I talked about the closure of Pownce, my last message on Pownce, and the fact I had used the new export feature on Pownce. I'm only two sentences into this post and I've used the word Pownce three times. No wait, four times. Including the title, five times. Wait, I forgot the image above: seven times. Pownce.

This afternoon I finally received my long awaited and highly anticipated email letting me know my data was exported and ready for download.

Your export files are complete.

You may download your files at:
http://pownce.com/settings/export/

Please stop by as soon as possible to pick up your files. Once Pownce is closed, on December 15, these files will no longer be available.

Thanks!
The Pownce Crew

There's just one problem; upon clicking the aforementioned link and logging in, I'm presented with the alien error page instead!

The Pownce 404 notice screen thingy
The Pownce 404 notice screen thingy

I guess they're dealing with a lot of traffic this afternoon, or morning, or whatever time it is. I don't understand time zones. I mean I understand them, I've just never been able to wrap my head around how someone on one side of the planet can be experiencing a completely different time of day to myself. It makes sense without making any sense if that makes any more sense.

I'm still trying to decide what I'll use my exported Pownce file for. Could you imagine if all the hundreds of Pownce messages were imported into this blog, one message per post? What a deliciously disastrous and utterly unusable idea :). I guess I could create a sub category to contain them, and have them not appear in any RSS feeds except for that category feed.


Ten fresh Rubenerd Fun Facts, part four

Thoughts

Fun Facts!

It's been just over a week since we've had another Rubenerd Fun Facts post… so here are another ten fresh Rubenerd Fun Facts! As I've mentioned previously, all these facts are irrefutable and 110% true.

If you missed them, feel free to refer to the previous Rubenerd Fun Facts posts (part one, part two, part three). And as usual, feel free to take notes.

  1. While red cars do go faster, painted red stage coaches consistently show little to no improvement in performance.
  2. It actually took two stones to kill the one bird.
  3. Given development trends, Singapore airport is due to take up half the country and the seaport two thirds in 15 years.

  4. Despite millions spent on positive advertising, polls show that women still perceive male programmers as less sexy than movie stars or garbage collectors.
  5. The moon is not made from Swiss cheese but rather from an ancient block of smoked Gouda.
  6. When asked by journalists, Sarah Palin couldn’t define where South Australia was.

  7. The British Pound symbol and the simplified Chinese character for number 5 look like bus shelters.
  8. "xoxo" at the end of letters and email refer to eXtensible Open XHTML Outlines
  9. Adelaide Metro train line capacity is calculated by dividing the number of people using it by 6 and providing adequate rolling stock for that number.

  10. Pennyfathings were so named because they cost a cent and could take you very far-thing.
  11. Any economic downturn caused by mistakes is termed a "correction" unless said mistakes were perpetrated by blue collar workers.
  12. Posting images of your laptop with a Windows serial number still attached will get your 12 Windows activations used up pretty fast.


Another adventure with an Australian bank

Thoughts

Two of the big Aussie banks in Adelaide by Dodge 76
ANZ and Westpac in Adelaide, by Dodge 76

Just when I think it's okay to do business with an Australian bank, a situation like this arises again that makes me remember why I went with a credit union. Go Australian Central!

This morning I went across the street and down the block to our local Australian and New Zealand Banking Group (ANZ Bank) branch with deposit book in hand to pay the rent. I get paid into a Singaporean account which means I could theoretically do a telegraphic transfer direct into my landlords account, but ironically it's much faster and cheaper to just use my Singapore ATM card to take out the rent from the machine outside then walk in and pay the rent manually. Welcome to the 21st century.

After withdrawing said funds I proceeded inside, took a number from the machine and sat down to wait. I was the only person in the bank; quite literally. There wasn't anyone behind any of the teller windows or the consultation desks. After a few minutes of waiting I cleared my throat loudly causing a woman to appear from what I assumed was a break room or something.

Now generally what happens is I hand over the deposit book and the cash, the person behind the counter deposits it, and I'm on way way. You know, what the people there are supposed to do.

Today though after I had handed over the deposit book the teller noticed I was making a rental payment, so she asked me if I had contents insurance. I replied I did not, and I explained that we're just studying here and anything of any real value is in either my bag or my sister's bag when we leave the house. We're being irresponsible she said. She said we needed to start taking our home responsibilities seriously.

I've been told I look younger that 22 years old because I'm fairly pale and don't have any facial hair, but even if this were true and I was only 18 I didn't appreciate being talked to in such a condescending tone. She acted as though we had just left high school and needed to be talked to like kids.

This verbal jousting though was only just beginning. When I reiterated why I wasn't interested in contents insurance because it would cost more than the goods it's supposed to protect, she proceeded to open a new window on her computer terminal and started asking for my contact details, where I lived, whether I was a student, what my income was, whether I had an existing account with ANZ… and so on. I refused to disclose the information because I didn't want any more junk text messages or advertisement phone calls than I already get, but she kept pressing me for information.

Finally I just instructed her to please make the deposit I asked her to, and to please stop trying to sell me a product I didn't want or ask for. At this stage she took on a defensive tone, as if she was just trying to help us and I was being ungrateful! What should have been a 20 second transaction took over 5 minutes (not including the waiting beforehand).

What I didn't tell her was that I was interested in contents insurance at one point but that I did the number crunching several months earlier and determined even with a minimal excess it just wasn't worth it. I get the feeling telling her this wouldn't have made much difference.

I may change my mind in the future though; perhaps at some point I will look into getting contents insurance once we have more than just a microwave, a table and a few chairs in this house. What I will keep in mind for future reference though is that I will not be looking into any insurance products from ANZ. What an irritating waste of time.


Text message insight philosophy

Thoughts

Huey's Cooking Adventures!

I was sharing this idea with my father in a series of text messages this morning, and I found it so insightful, constructive and useful I figured I'd share it with all you fine folks this morning. If SBS are looking for another topic for their Insight debate forum programme, they need not look any further.

Don’t you just hate it when people stop right in mid sentence and don’t even

Sent from my iPhone


On Google Reader, the iPhone and J-Walkyness

Internet

J-Walk in Singapore
I figure if I put a photo of mine from Singapore of a J-Walk book here, people will see it on Google Reader and possibly their iPhone, thus satisfying every part of the title. And people call me stupid, can you believe it? Don't answer that.

Since my posts on Google Reader's new interface and my own subsequent installation of Greasemonkey scripts to make it usable again, I thought I'd share a couple more resources and observations in the hopes they may be useful. If you don't use Google Reader, you could always print out this page on paper and give it to your cat to shred. If you don't have a cat, give it to your chameleon, if you can find him camouflaged somewhere. Everybody's happy.

First observation is the iPhone Google Reader web application. While the new Blazing White with faint blue lines is somewhat less than usable without a few Greasemonkey scripts on the desktop, I think the iPhone Google Reader web application is a marked improvement. The grey gradients on the toolbar and the navigation buttons which never really worked on the iPhone's screen have been replaced by solid colour which makes it much easier to eat, especially when you're outdoors and battling lots of sunlinght.

ASIDE: Did I just say it’s much easier to "eat"? I didn’t mean to type that… but it works doesn’t it? Can’t you just picture someone eating some web feeds with their breakfast? Eating web feeds? Anyone? Okay, I guess I’ll never be a poet after all.

That Google Reader is a very nice site,
Even if the new interface is an absolute blight.
I could even type nonsense in a tree,
But I really, really suck at poetry.

The new Google Reader iPhone web application
The new Google Reader iPhone web application (top part of the screen)

My other observation was that J-Walk recently blogged (J-Walk blogged something? No, really?) about Google Reader and had his own interface modifications to share complete with before and after photos which I assume he took with a very high resolution camera. I mean, those photos of his screen were perfect, no light distortion or anything. I was really impressed.

In a nutshell:

A few days ago I mentioned that Google made lots of style changes to their Google Reader site. I spent some time and tweaked the styles so it looks much better to me. Most of the stuff I don’t use is hidden, and the overall look is much less cluttered.

I started with the file found here, and then modified it and added my own stuff to it.

If you use Google Reader with Firefox (and have the Stylish add-on installed) you can try out my tweaks. The new styles are in this text file: Google Reader Tweaks. It’s not set up for one-click installation, so you’ll need to create a new style and copy/paste. Or, install this one and replace the code with mine.

I've been reading J-Walk for a long time; I have fond memories of the last few years of high school in 2003-04 and when I got my first full time job in 2004 before I took off to university reading his material. Before my mum passed on I had got her reading it too.

Even if he does suggest you can be productive writing lists in Excel! Oh well, we can't all be Gnumeric list makers :).


Making Firefox 3 look like a Mac browser

Software

In response to Google Reader's altered interface that made it much more difficult to use, I've reluctantly started using Mozilla Firefox as my primary browser on my MacBook Pro again. My opinion that Camino is the single greatest Mac browser on the planet remains unchanged, but for the time being I need a browser that has Greasemonkey or other user scriptable capabilities so I can keep using Reader.

Having really only used the Firefox 3.x series lightly in the past, moving over to it now made my appreciate how un-Mac like the interface has become and how much extra screen real estate it takes up without any discernible extra functionality when compared to Safari or Camino with UnifyCamino. Fortunately Firefox is skinnable, so I figured I could make it look more like a Mac app and reclaim some screen real estate. Unfortunately there were so many different Mac-like skins in Mozilla.org's Add-on database I didn't know where to start!

ASIDE: I never thought I’d use the words "fortunately" and "skinnable" in the same sentence! It seems with Gmail, Google Reader and Firefox I’m using their skinning features to return them to a previous state when they were far more usable. It’s kind of ironic when you think about.

After installing and uninstalling theme after theme (after theme after theme…), I narrowed down what I consider to be the best authentic looking Mac themes to this handful here.

Default Firefox 3.x theme
I figured I’d put the default Safari and default Firefox 3.x theme here for comparison.

GrApple Yummy Blue and Graphite
These themes by Aronnax from TakeBackTheWeb.org are perfect: they reclaim veritable swaths of screen real estate (say what?) and they make Firefox look Safari and Mac like. The Firefox team needs to include this as the default theme.

GrApple Delicious Blue and Graphite
Variations on the above themes with more traditional Mac tabs. I prefer the above because they’re smaller and look more modern, but you may Think Different.

Camifox for 3.1b1 and for 3.0.x
This theme uses the same gorgeous colours and icons of Camino, though it takes up a bit more screen real estate. It certainly is tempting though :)


Camera flash philosophy by Brandon Hoover

Media

This is an example of a photo taken with a camera. Yes, really!
This is an example of a photo taken with a camera. Yes, really!

One of the great things about being a regular Twitter user is that you're exposed to so many great ideas from such a diverse group of people which you can use to form your own theories and as a basis for deep thought and philosophy.

Take this message sent by JavaJive, aka Brandon Hoover who's a photographer, designer, and educator in Java, Indonesia.

Just watched a guy using pro level cam equipment pointing his flash backwards blinding all the people behind him everytime he took pics.

Pure genius! Now if you'd excuse me, I'm off to purchase a professional flash rig.