Kudos to Dick Smith Electronics in Adelaide


Dick Smith

It's so rare for me these days to have an excellent customer support experience that when it does happen I feel compelled to tell as many people about it as possible.

Icon from the Tango Desktop project Last Friday I went to Dick Smith Electronics in the Myer Centre in Adelaide and bought an Ethernet PC Card. When I took it home to try out in my Libretto I realised it was unsupported (Librettos only take 16bit cards) so I took it back this afternoon and with the simplest of explanations got a complete refund.

I'm aware Dick Smith's has a 14 day "change your mind" policy, but to be given the refund with a smile and no lengthy forms or BS was amazing. Kudos.

Now just change your logo back to the old one :).

Author bio and support


Ruben Schade is a technical writer and infrastructure architect in Sydney, Australia who refers to himself in the third person. Hi!

The site is powered by Hugo, FreeBSD, and OpenZFS on OrionVM, everyone’s favourite bespoke cloud infrastructure provider.

If you found this post helpful or entertaining, you can shout me a coffee or send a comment. Thanks ☺️.