Greg’s experience with a smart phone


Greg Lehey wrote in his diary earlier in the month about his adventures attempting to call someone on a modern phone:

So I picked up my phone, which was in landscape orientation and displaying one of its call indications: Dismiss/Accept? Turned it to portrait orientation. It dismissed without me coming anywhere near the screen.

Why does this keep happening? Is it my specific brand (Xiaomi)? Why is answering an incoming call such a minefield?

The experience is barely better for us on iOS, as Michael Tsai summarised back in 2020. It’s perhaps the industry’s worst kept secret that smart phones make absolutely lousy phones!

It floors me that modern UI/UX designers managed to bork one of the most robust, tested, simple, and well-understood interfaces in modern history. It’s that same hubris that informed the industry’s removal of the headphone jack too (after first mocking Apple for doing it).

I’d call them to tell them to fix their interfaces but… damn it!

Author bio and support


Ruben Schade is a technical writer and infrastructure architect in Sydney, Australia who refers to himself in the third person. Hi!

The site is powered by Hugo, FreeBSD, and OpenZFS on OrionVM, everyone’s favourite bespoke cloud infrastructure provider.

If you found this post helpful or entertaining, you can shout me a coffee or send a comment. Thanks ☺️.