CRN Australia is running another poll. The options for mobile network outages are:
- Unacceptable at any time
- Disappointing but unavoidable
- Rarely noticeable for me
I liked that (2) tempered disappointing with unavoidable; it’s a pragmatic acceptance of the nature of computer systems and networks in this context. As opposed to (1), which is abject fantasyland.
I’d say they were rarely noticable in Singapore, and unavoidable in Australia. That won’t stop people abusing support and retail staff for mobile carriers when there’s an issue, though. You know, the people who don’t make the decisions about infrastructure or maintain it.