Communicating isn’t just stating facts


This answer on by Upper_Case appeared in the Hot Network Questions sidebar on StackExchange:

Communicating well is not a matter of stating true facts (though that is important). It is about expressing things that are accurate in a way that the other party will understand. It is common, in my personal experience, for technically-minded people (like engineers) to only focus on the accuracy of their statements.

I call this the not seeing the forest for the trees problem, and is one of the reasons I originally disabled blog comments.

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Ruben Schade is a technical writer and IaaS engineer in Sydney, Australia who refers to himself in the third person in bios. Wait, not BIOS… my brain should be EFI by now.

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