Communicating isn’t just stating facts


This answer on by Upper_Case appeared in the Hot Network Questions sidebar on StackExchange:

Communicating well is not a matter of stating true facts (though that is important). It is about expressing things that are accurate in a way that the other party will understand. It is common, in my personal experience, for technically-minded people (like engineers) to only focus on the accuracy of their statements.

I call this the not seeing the forest for the trees problem, and is one of the reasons I originally disabled blog comments.

Author bio and support


Ruben Schade is a technical writer and infrastructure architect in Sydney, Australia who refers to himself in the third person. Hi!

The site is powered by Hugo, FreeBSD, and OpenZFS on OrionVM, everyone’s favourite bespoke cloud infrastructure provider.

If you found this post helpful or entertaining, you can shout me a coffee or send a comment. Thanks ☺️.