Unsub me already: PagerDuty newsletters, fail

Annexe

This originally appeared on the Annexe, chronicling my adventures unsubscribing from email newsletters. The only acceptable outcome from clicking unsubscribe in an email footer is immediately being unsubscribed!

Email:

You’re Invited: Join tech leaders on 1 Aug

Footer:

Contact us Unsubscribe

Result:

Email Address: [FIELD]
[ ] Opt Out of All Communication
[SUBMIT]

FAIL.

  • Opt-out checkbox should not be unchecked by default
  • Should not need to confirm

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Ruben Schade is a technical writer and infrastructure architect in Sydney, Australia who refers to himself in the third person. Hi!

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