Unsub me already: HP Australia, fail

Annexe

This originally appeared on the Annexe, chronicling my adventures unsubscribing from email newsletters. The only acceptable outcome from clicking unsubscribe in an email footer is immediately being unsubscribed!

Email:

Too many businesses take print security for granted

Footer:

HP respects your privacy. HP uses automatic data collection tools to personalize your experience. If you’d like to discontinue receiving e-mails from HP regarding special offers and information, please click here.

Result:

To unsubscribe, please check the appropriate box(es). To keep your subscription(s) active, simply close this window.

FAIL.

  • Footer didn’t include “unsubscribe”, so email filter couldn’t catch
  • Should not need to check checkboxes
  • Should not need to check multiple checkboxes

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Ruben Schade is a technical writer and infrastructure architect in Sydney, Australia who refers to himself in the third person. Hi!

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