Unsub me already: Box, fail

Annexe

This originally appeared on the Annexe, chronicling my adventures unsubscribing from email newsletters. The only acceptable outcome from clicking unsubscribe in an email footer is immediately being unsubscribed!

Email:

Box: Keep all your best ideas in one place, wherever you need them: on mobile, web — and now — your desktop. Learn more.

Footer:

About Box | Unsubscribe | Privacy Policy

Result:

Firefox can’t establish a connection to the server at em.box.com.

FAIL.

  • Endpoint error preventing unsubscribe is worst case

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Ruben Schade is a technical writer and infrastructure architect in Sydney, Australia who refers to himself in the third person. Hi!

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