737 Max issues were people


David Gelles summarised the issues with the troubled Boeing jetliner for the New York Times, via Today Online:

As an avalanche of investigations and reporting over the past 20 months made clear, the true cause of the crashes wasn’t faulty software. It was a corporate culture gone horribly wrong.

He detailed the single point of failure design of MCAS, and the corporate motivations for profit that overrode the concerns of engineers. It’s scary, precisely because it’s so believable.

I’ve talked about the journalistic trick of claiming false equivalency to offer a fresh take on what’s a re-baked idea. But the technical issues here, like so many in engineering, science, and IT, really can be explained by people.

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Ruben Schade is a technical writer and infrastructure architect in Sydney, Australia who refers to himself in the third person. Hi!

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